Much of this work involved helping organisations implement major enterprise systems, redesign operating models and support leaders and teams through the uncertainty that accompanies change.

Through this experience, one theme consistently emerged: change is rarely resisted because of strategy or technology, it is resisted because of human experience.

This insight led me to undertake postgraduate training in counselling and psychotherapy.  I later completed an MSc in Counselling and Psychotherapy, deepening my understanding of how people experience fear, uncertainty and identity shifts during periods of change.

Today my work bridges these two fields.

I support organisations delivering transformation programmes, and I work with individuals navigating personal transitions, career changes and emotional challenges.

Across both areas of practice, my approach is grounded in three principles:

• Clarity – helping people understand what is changing and why

• Compassion – recognising the emotional and psychological impact of change

• Purpose – enabling individuals and organisations to move forward with meaning

In 2025 I completed research exploring the role of fear in psychological change, proposing a new therapeutic framework called the Fear Integration Theory (FIT).

This work continues to inform both my therapeutic practice and my thinking about organisational transformation.